Opened Products:

The return policy for opened/used products is nonreturnable.

 Unopened Products:
To be eligible for a refund, your item must be unused and in the same condition that you received it. The refund policy for a full refunds lasts 30 days. Product will not be accepted for refund beyond 30 days after purchase. We do issue a $9.99 restocking fee for unopened products.
To return your products, please email us at sales@handnutrition.com. 
Shipping items back:
To return your products, you will be provided with two options.
  1. Ship with our Prepaid Return Label - This option will provide a pre-paid shipping label for you and will also include a tracking link. NOT ELIGIBLE IF OUTSIDE THE U.S.
  2. Ship with your own carrier - You can mail your product to the address provided. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable if you receive a refund.
If you are shipping an item over $75, you should consider using a trackable shipping service (included with prepaid label) or purchasing shipping insurance. We cannot guarantee that we will receive your returned item and to protect yourself, please consider shipping with tracking. 
Additional non-returnable items: 
Gift cards 
Clothing items
Clearance/Discontinued products
Refunds (if applicable): 
If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment (could take several business days depending on form).
Late or missing refunds (if applicable):
If you haven’t received a refund yet, check your bank account and then contact your credit card company. It may take several business days to appear. There is often some processing time before a refund is posted. 
Sale items (if applicable):
Only regular priced items may be refunded, unfortunately sale items cannot be refunded (opened or unopened).
Exchanges (if applicable): 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@handnutrition.com
Questions? Please contact us at sales@handnutrition.com